Legal · Terms

Terms of Service

These Terms govern access to DreamHire.com, the DreamHire waitlist, and the invitation-only BidFury private pilot.

1. Acceptance and authority

By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you use the Services for an organization, you represent that you have authority to bind it, and “you” includes that organization. If you do not agree, do not use the Services.

You must be at least 18 and legally capable of entering a binding agreement. The Services are offered for business use, not personal, family, or household use.

2. The Services and private-pilot status

DreamHire develops AI-assisted commerce software. BidFury is an invitation-only Amazon advertising control room currently offered as an evaluation-stage private pilot. Features, availability, limits, and supported marketplaces may change.

The current production pilot supports controlled read-only monitoring, shadow recommendations, and safe simulations. Live Amazon advertising mutations are not represented as enabled. Any future execution capability may require additional terms, controls, authorization, and notice.

3. Accounts, invitations, and security

BidFury access requires an active invitation and organization membership. Invitations and credentials are personal to the intended recipient. You must provide accurate account information, protect credentials and recovery codes, use required multi-factor authentication, and promptly report suspected unauthorized access.

You are responsible for activity under your account except to the extent caused by DreamHire's breach of these Terms. Organization administrators control roles, invitations, and connected accounts for their workspace.

4. Authorized integrations and customer responsibility

You may connect only accounts and data you are authorized to access and process. You authorize DreamHire and its providers to access and process connected data solely as needed to provide, secure, and support the Services.

You remain responsible for business goals, product economics, account settings, approvals, advertising claims, regulatory obligations, and compliance with Amazon's agreements and policies. You must review access when personnel or authority changes.

5. License and permitted use

Subject to these Terms, DreamHire grants you a limited, revocable, non-exclusive, non-transferable right to access and use the Services for your organization's internal evaluation and authorized business operations during the pilot.

6. Acceptable use

You must not, and must not help another person to:

  • bypass authentication, authorization, rate limits, guardrails, or technical restrictions;
  • access another organization's workspace or data without permission;
  • probe, scan, disrupt, overload, or test non-public systems without written authorization;
  • introduce malware, scrape the Services at scale, or use automated means except through interfaces we expressly provide;
  • reverse engineer, decompile, copy, resell, sublicense, or create a competing service from non-public parts of the Services, except where a restriction is prohibited by law;
  • use the Services for unlawful, deceptive, infringing, or abusive activity, or in violation of Amazon policies; or
  • represent pilot recommendations, simulations, or illustrative data as guaranteed results.

7. Customer data and privacy

As between you and DreamHire, you retain rights in information you provide or authorize us to process (“Customer Data”). You grant us a limited right to host, copy, transmit, transform, and otherwise process Customer Data to provide, secure, support, and improve the Services as described in our Privacy Policy and any applicable written agreement.

You are responsible for providing required notices and obtaining required permissions for Customer Data. Do not submit sensitive personal information that the Services are not designed to process.

8. AI-assisted output and advertising decisions

Recommendations, explanations, forecasts, simulations, and other outputs may be incomplete, inaccurate, or unsuitable for a particular account. They are decision-support information—not legal, tax, financial, or professional advice and not a guarantee of sales, ranking, profitability, ACoS, ROAS, or any other result.

You must use appropriate human judgment and independently review material decisions. Guardrails reduce risk but do not eliminate it. Historical performance does not guarantee future results.

9. Third-party services

The Services may interoperate with Amazon, Cloudflare, hosting providers, and other third-party services. Those services are governed by their own terms and privacy practices. DreamHire does not control and is not responsible for a third party's systems, decisions, availability, API changes, or account actions.

10. Intellectual property and feedback

DreamHire and its licensors own the Services, software, designs, documentation, trademarks, and related intellectual property, excluding Customer Data. No rights are granted except as expressly stated.

If you provide suggestions or feedback, you grant DreamHire a worldwide, perpetual, irrevocable, royalty-free right to use it without restriction or compensation, provided we do not publicly identify you without permission.

11. Confidentiality

Non-public pilot features, documentation, security information, and business information identified as confidential or reasonably understood to be confidential must be protected with reasonable care and used only for the pilot. This does not cover information lawfully public, already known without restriction, independently developed, or lawfully received from another source.

12. Fees and taxes

The current pilot may be offered without charge unless a written order says otherwise. DreamHire may introduce paid plans with advance notice; continued paid use will require acceptance of the applicable order or pricing. You are responsible for taxes other than taxes on DreamHire's net income.

13. Suspension and termination

You may stop using the Services at any time. DreamHire may suspend or terminate access to protect accounts or infrastructure, investigate suspected misuse, comply with law or platform requirements, address non-payment, or discontinue a pilot or service.

Upon termination, your right to use the Services ends. Provisions that by their nature should survive—including ownership, confidentiality, disclaimers, liability limits, indemnity, and dispute terms—will survive. Data handling after termination is described in the Privacy Policy or an applicable written agreement.

14. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” DREAMHIRE DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant uninterrupted or error-free operation, preservation of every record, compatibility with every account, or any particular advertising or business outcome. Some jurisdictions do not allow certain disclaimers, so portions of this section may not apply.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DREAMHIRE AND ITS AFFILIATES, PERSONNEL, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, GOODWILL, OR DATA; BUSINESS INTERRUPTION; OR THE COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID DREAMHIRE FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR CAD $100. These limits apply to the fullest extent permitted by law and do not limit liability that cannot lawfully be limited.

16. Indemnity

To the extent permitted by law, you will defend, indemnify, and hold harmless DreamHire and its affiliates, personnel, and suppliers from third-party claims, losses, and reasonable costs arising from your Customer Data, unauthorized account connection, violation of these Terms, infringement of another person's rights, or unlawful use of the Services.

17. Governing law and disputes

These Terms are governed by the laws of British Columbia and the federal laws of Canada applicable there, without regard to conflict rules. Subject to any rights that cannot be waived, the courts located in Vancouver, British Columbia will have exclusive jurisdiction over disputes arising from these Terms or the Services.

18. Changes to the Services or Terms

We may update the Services and these Terms. The updated date identifies the current version. If a change materially affects existing pilot rights or obligations, we will provide reasonable notice where required. Continued use after an update takes effect constitutes acceptance; if you do not agree, stop using the Services.

19. General terms

These Terms, the Privacy Policy, and any applicable written order form the agreement about the Services. If an order conflicts with these Terms, the order controls for that conflict. You may not assign the agreement without our consent; DreamHire may assign it in connection with a reorganization, financing, merger, acquisition, or sale.

Failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remainder will continue. Headings are for convenience. Neither party is liable for delay caused by events beyond reasonable control.

20. Contact

Questions about these Terms may be sent to [email protected]. Privacy requests should be sent to [email protected].